Customer Reviews

Direct Solar Care's Customer Reviews

At Direct Solar, Care we are passionate about what our customers think of our services.  We are a business that prides itself on customer service, ensuring that our promises are met and that all of our customers receive high quality service.

Find out first hand what customers like yourself think of us as a company and the various services we offer to them. These reviews are 100% genuine, accurate and unedited – Read on to find out more!

★★★★★ 44 Reviews

Site Reviews


Job was completed very well and very neatly

★★★★★
5 5 1
After an initial mixup on the date and time of arrival, the job was completed very well and very neatly. They took great care to remove as much pigeon debris as they could and fitted the bird mesh tidily. The price was very good in comparison with other quotes we had received.

A Job Done Well.

★★★★★
5 5 1
Work was carried out in a professional manner with consideration and empathy with the customer and his neighbors regarding access. Work area was left tidy and clean. Inspection: Was made by Hi-powered Binoculars 50 x 50, work around panels was neat and afforded complete protection from birds, no debris seen under panels or debris Protruding from gutters. A Job Done Well.

Fully recommend this company

★★★★★
5 5 1
The work that I had done was mesh put around my solar panels because of pidgeons.two young lads were fitting them and they were the most friendliest and well mannered lads that I have seen in awhile.full of chat and explaining what they were doing and how it works.would fully recommend this company and very customer friendly.well done

Extremely pleased with the service provided by direct solar care

★★★★★
5 5 1
I am extremely pleased with the service provided by direct solar care, the person I spoke to on the phone when I first rang up was very informative and explained the process and service they provide to protect when solar panels from pigeons, the advice was very clear so happy to go ahead with the work. I managed to get an appointment for the work to be carried out very promptly. The men that came to carry out the work on the panels, were very prompt and came within the time allocated to me. They worked very efficiently removing the pigeon nests before fitting the protective mesh which was fitted to a high standard. They carried out the work in a timely manner and they were very polite and showed me photos of the work carried out on the solar panels for my piece of mind. They also reassured me that the mesh was guaranteed for 10 years so if there were any future problems with pests getting in to the panels they would come out and address the issue at no extra cost. I am extremely pleased with the service provided and would definitely recommend the company to family and friends and anyone else that requires this type of work carrying out.

From start to finish customer care was very efficient and friendly

★★★★★
5 5 1
Cannot fault your company so far. From start to finish customer care was very efficient and friendly. Very happy with price and 10 year guarantee. Work carried out by two friendly and informative young men who even removed their shoes when entering my home , very rare. Still have two desperate pigeons arriving every day to try and find a way in am beginning to feel quite sorry for them, hopefully they will give up soon. Would definitely recommend your company to anyone else with a pigeon problem. Thank you for solving mine.

Punctual, efficient, helpful, friendly fitters

★★★★★
5 5 1
Punctual, efficient, helpful, friendly fitters. Value for money. What more can I say!

Excellent job with no fuss

★★★★★
5 5 1
Excellent job with no fuss, no mess and done in the time they promised (1.5 hours)

A fantastic experience from start to finish

★★★★★
5 5 1
A fantastic experience from start to finish. Starting with a very prompt answer to my initial enquiry, the office were very polite and helpful, explaining the best solution for the problem and not trying to sell me lots of equipment I didn’t need. The price was reasonable considering the amount of work involved and it is great to have a ten year guarantee for peace of mind. All of the workers were friendly and efficient and got the job done. The customer care really is first rate and I would highly recommend Direct Solar Care to anyone with a pigeon problem.

I was impressed from start to finish.

★★★★★
5 5 1
We have had a growing problem with pigeons under our solar panels for the last 6 months or so. Our helpful but inexperienced (with regard to pigeons) builder had cleared the area and tried to prevent the pigeons reentry using chicken wire. They returned within a day! We were becoming desperate when my husband discovered your company. I was impressed from start to finish. I received a speedy reply to my initial enquiry from the MD of the company. I had helpful explanations from office staff and the work was carried out quickly and efficiently. The panels now look impregnable to us and to quite a number of forlorn looking pigeons who have been trying to reenter the area luckily without success. After a couple of days they appear to have accepted the inevitable and are seeking alternative accommodation. The 10 year guarantee is a big comfort as well.

Great job

★★★★★
5 5 1
Guys did a good job which turned out to be a very tricky situation. Don’t think the pigeons will be returning anytime soon

Professional service. Friendly team.

★★★★★
5 5 1
Professional service. Friendly team. Great job and pigeon problem erradicated

Excellent company to deal with ,very helpful and honest

★★★★★
5 5 1
Excellent company to deal with ,very helpful and honest, nothing too much trouble we would highly recommend direct solar care . Thank goodness we found direct solar care we didn’t know which way to turn , as we had solar panels fitted by Ashade greener , for the past 18months + we have been asking for help from Ashade greener to have mesh fitted round solar panels due to the very much unbelievable stress with unendated pigeons , their mess / smell/ /nesting /flies / blocked guttering from their mess, Ashade greener have not been willing to help only if we were willing to pay a huge cost to our selves . After one call made to direct solar care they have been what I call a life line they came to our rescue at a fraction of the cost to have the panels ends protected against pidgeons , so wish we found them sooner , but moving forward a great job done .. thank you so much direct solar care

Excellent service, speedy work and very helpful staff.

★★★★★
5 5 1
Excellent service, speedy work and very helpful staff. Highly recommend these guys. No improvements requires, just keep up the good work.

Efficient, professional & friendly service

★★★★★
5 5 1
Efficient, professional & friendly service from initial enquiry to completion. Very competitive prices.

Great job, clean and efficient work

★★★★★
5 5 1
Great job, clean and efficient work carried out by two fitters who were polite and cheerful.. considering it was raining heavily throughout the job

Excellent service, genuine heroes climbing on the roof during a storm

★★★★★
5 5 1
Excellent service. Arrived in two days. The two lads who did the work were genuine heroes climbing on the roof during a storm.

Very happy with service supplied , installers very professional

★★★★★
5 5 1
Very happy with service supplied , installers very professional , very happy to recommend to all.

Excellent, fast and did everything they said.

★★★★★
5 5 1
Excellent, fast and did everything they said. I would not hesitate to recommend them to anyone suffering from pigeons nesting in their solar panels.

First class job, I would have no hesitation on recommending Direct Solar Care

★★★★★
5 5 1
I knew that it would a good job when the Solar Care men arrived on time. Because of previous appointment I was unable to stay until completion but had every confidence that it would be a first class job. Returning later after the work was completed there was no indication that they had been. The area was clear of any expected debris and from ground level it appeared a first class job. I would have no hesitation on recommending Solar Care if asked for advice.

Fantastic job and left the site clean and tidy

★★★★★
5 5 1
It’s wonderful to get rid of those pesky pigeons after 5 years of suffering them. There they are sat on the ridge wondering what is happening. The fitters did a fantastic job and left the site clean and tidy.

Job was first rate, very fast and efficient service

★★★★★
5 5 1
A very fast and efficient service, the two lads were very professional and attended site promptly at the time stated. the whole experience from first making contact to paying for the completed job was first rate and I will ensure that your details to anyone looking for the same service [pigeon proofing]. thank you very much.

Fitters were quick and efficient, they were lovely taking time to explain

★★★★★
5 5 1
They were lovely taking time to explain and reassure where appropriate. Fitters were quick and efficient. Only one nest could be removed as the other was built around the wires. Lets hope it solves the problem!

Work done as agreed and to a good standard

★★★★★
5 5 1
Work done as agreed and to a good standard. Explanation given of what had been done and why. No complaints.

Thoroughly professional service, highly recommended!

★★★★★
5 5 1
We had pigeons nesting underneath our solar panels. Nobody had ever warned us about this issue and it was difficult to find a company specializing in pest control for solar panels. Direct Solar Care provided almost instant feedback to our initial inquiry. They then provided not only a very competitive price, but most importantly a thoroughly professional service. Highly recommended!

Very efficient service; polite, knowledgeable and helpful staff

★★★★★
5 5 1
Very efficient service; polite, knowledgeable and helpful staff; technology looks good but too soon to know if it is effective (installed today)

Great customer service and price

★★★★★
5 5 1
Great customer service and price. Installed quickly with no fuss and very helpful. Would recommend Direct Solar Care.

Will certainly be recommending Direct Solar Care

★★★★★
5 5 1
The entire process was very straight forward, right from talking to Steve at the outset, through to getting the work carried out. Will certainly be recommending you should I hear of someone else encountering the same problem.

Very good service, I am now pigeon free

★★★★★
5 5 1
Very satisfied with the work carried out in a quick and friendly manner, the whole process from ordering to completion was relatively painless apart from the cost! the product does what it says on the tin, only time will tell but I am now pigeon free. Very good service, Thank you.

Friendly and diligent staff

★★★★★
5 5 1
Friendly and diligent staff, clean and efficient workers who kept good time and completed what they said they would do.

Excellent service all round

★★★★★
5 5 1
Excellent service all round.Very helpful staff and a job well done

Very Pleased with the results

★★★★★
5 5 1
Turned up on time, carried out required work for price quoted. Pleased with the result.

Service was very good to pigeon proof my roof with solar panels

★★★★★
5 5 1
The service was very good to pigeon proof my roof with solar panels the work men came on time and cleared up any mess they were very good on the phone I’m so glad I found the company. They made the whole process easy they understood my pest problem thanks.

Very thorough and did the job quickly and efficiently

★★★★★
5 5 1
Very thorough and did the job quickly and efficiently

completed the job without any problems

★★★★★
5 5 1
Arrived on time, polite and sociable, completed the job without any problems. Easy transaction … get price, place order, work completed on the date and time given with no fuss, invoice paid. Why can’t it always be like this?

Wouldn’t hesitate to recommend to others

★★★★★
5 5 1
A very pleasant company to work with. Initial contact through the website was easy resulting in a phone call with quote and information the following morning. Made an appointment for work to be done a few days later and the guys turned up as promised and got on with the job with a minimum of fuss and did an excellent job. Pigeons are now having to look for a new home. Wouldn’t hesitate to recommend to others.

Friendly, efficient, prompt service

★★★★★
5 5 1
Friendly, efficient, prompt service – very good price. Recommended

Very professional service from start to finish

★★★★★
5 5 1
The service from start to finish has been fantastic. Very happy now the pigeons have gone – Very professional.

The chaps were very mannerly and got on with their work

★★★★★
5 5 1
The chaps were very mannerly and got on with their work. Hopefully, I will have no pigeons visiting our roof and having lodgings under our solar panels. Thanks

Happy to see a job well done

★★★★★
5 5 1
The job went well. The team arrived about 9.30am and completed the job about 11.30am. Very efficient, got on and did the job straight away. The only slight problem was that our house is three stories high and their ladder was only only just long enough to reach. But it was and all was completed without any more problems. They left leaving the roof clean and protected from pigeons. Well done Nigel and Rob. It seemed a long way to come for two hours work but we were happy to see them and to see a job well done.

Brilliant professional service and protection working well

★★★★★
5 5 1
Brilliant professional service and protection working well

Excellent job done

★★★★★
5 5 1
Excellent job done. Professional, helpful, happy people. Everything cleared, no mess.

Very professional, polite and courteous, Would recommend to others.

★★★★★
5 5 1
Very Satisfied with Steve Metcalfe and his team. Very professional, polite and courteous. Very high standard of work punctual and professional. Would recommend to others.

They went beyond what I expected in fitting everything

★★★★★
5 5 1
They did my solar yesterday. Great no more bird sounds or birds and they went beyond what I expected in fitting everything. Web is www.directsolarcare.co.uk. and they cost a lot less than my other quotes with a 5 year guarantee.

I am certainly happy to recommend Direct Solar Care.

★★★★★
5 5 1
I had a problem with pigeons nesting under my Solar Panels. I contacted Direct Solar Care on 16/3/2016. I was contacted promptly and a quote sent to me. On the 22/3/2016, Steve and his colleague attended to “pigeon proof” my roof. They arrived on time and took only 2/3 hours to complete the work. They worked quickly, cleanly, efficiently and safely even offering to clean the guttering out where the pigeons had deposited eggshells and moss. On the afternoon of 22/3/2016, there were a group of confused pigeons on my roof trying to work out how to get back under the panels, today there were only two as the others seem to have learnt they can’t get back to their nesting site. I was impressed by the fact that Direct Solar Care sent a pest controller and a roofer to ensure that any problem is dealt with competently and safely. I am certainly happy to recommend Direct Solar Care.
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