Customer Reviews

Direct Solar Care's Customer Reviews

At Direct Solar, Care we are passionate about what our customers think of our services.  We are a business that prides itself on customer service, ensuring that our promises are met and that all of our customers receive high-quality service.

Find out first hand what customers like yourself think of us as a company and the various services we offer to them. Read on to find out more!

★★★★★ 105 Reviews

Site Reviews


Excellent service

★★★★★
5 5 1
Excellent service speedy work did everything they say.( thank so much )

Great service and a great job

★★★★★
5 5 1
After having problems with birds nesting under our solar panels for months, we called Steve at Direct. We decided to follow his excellent advice. His team were on site the same week. The scaffolding was erected, roof and gutters cleaned, mesh fitted round our 20 solar panels and scaffolding removed the same day. Problem solved instantly. Thanks to a great team , we are no longer awake half the night. All at a very reasonable price. Highly recommended

Excellent

★★★★★
5 5 1
This is the best thing I have ever spent money on! no more pigeons running across the roof - no more mess - no more noise - amazing! Thank you so much for a very speedy service.

Friendly efficient service

★★★★★
5 5 1
Although they arrived early by several hours once I'd let them into the garden they got on with it all and needed nothing from me allowing me to go to work. I would advise going out while it is done as the removal of the nests causes the pigeons to become very upset and frantic looking for thier chicks. So be realistic and if this will upset you go out. The mesh looks so much nicer than those spikes that you see and comes with a 10 year guarantee. The guys who came were friendly but professional and at this point, one day on, seem to have done an excellent job.

Thoroughly satisfied

★★★★★
5 5 1
I am thoroughly satisfied with the work undertaken by the Direct Solar Care team today.

Very pleasant and helpful staff

★★★★★
5 5 1
Very pleasant and helpful staff, both at HQ and when they came to do the work. Work was speedy and efficient, they answered my queries and they tidied up after themselves.

Fast turn around

★★★★★
5 5 1
Fast turn around from initial enquiry to job completion (bird proofing panels) The job was completed as promised with minimal disturbance caused and good advice given. Hopefully no more nesting.

Job well done

★★★★★
5 5 1
Prompt, courteous, job well done absolutely no complaints

Brilliant!

★★★★★
5 5 1
Brilliant, I was so impressed with the workmanship of the team today. They worked so hard all day and left no trace. They really new what they were talking about and explained it so well to me so I could understand, (by taking photos or demonstrating what they were doing). On top of this they were a pleasure to have around my property, polite, curteous and considerate especially towards my little boy. I had previously had 3 other ‘roofing experts’ out to look at my property but I can honestly say these two really knew their stuff I couldn’t recommend them enough and I definitely will.

The workmen were polite

★★★★★
5 5 1
The firm came a few days early because of a cancellation which was good news to us. The sooner the pigeons are gone the better. The workmen were polite and explained what they were doing and showed me the mesh they were using. They worked quite quickly and I was amazed when they had finished. Well done.

Excellent job pigeon protection

★★★★★
5 5 1
Excellent job pigeon protection . Very polite and good workforce. Good communications from office. Cheapest quote with 10 yr warranty.

Very happy

★★★★★
5 5 1
The guys did a very clean and tidy job. Very happy.

Squirrel Protection

★★★★★
5 5 1
We recently used Direct Solar Care to squirrel proof our solar panels from Squirrels. Their response time to my initial enquiry was minutes and the arrangement to do the work was excellent. On the day of the work, two young men arrived and set to work immediately, they were polite and knowledgeable about the task in hand. The work was done well with all rubbish taken away. I can confidently recommend the company, the work undertaken and the professionalism of all involved. Very happy with the results.

Great job done

★★★★★
5 5 1
We are so pleased with the job your team have done, at last our problem solved. Great job done your lads were brilliant

Fast efficient service

★★★★★
5 5 1
Fast efficient service, all debris cleaned and very polite guys

Excellent

★★★★★
5 5 1
Excellent, very fast, looks like great work and the guys were very friendly and kept us updated with progress.

Very happy with the completed work

★★★★★
5 5 1
Very happy with the completed work, but communication could have been better.

Good quality

★★★★★
5 5 1
Very happy with the service. Good quality and efficient response.

Very pleased

★★★★★
5 5 1
We are very pleased with the service provided by Direct. Two very pleasant guys arrived on time this morning and performed a professional service of eliminating unwanted pigeon nests from underneath our solar panels, sealing off panel edges with wire mesh, hosing guttering and finally thoroughly cleaned the solar panels with pure water. They swept pathways and left the site clean and tidy. Very pleased with the work done. Hopefully the beastly pigeons will find another home soon.

Very efficient

★★★★★
5 5 1
Very efficient and good service. The lads did a great job. Would not hesitate to recommend to friends and family

Excellent service

★★★★★
5 5 1
Excellent service

Good clean and thorough work

★★★★★
5 5 1
Appears to be good clean and thorough work carried out by knowledgeable guys in a short period of time.

Clear and comprehensive

★★★★★
5 5 1
Team of 3 arrived on time all introduced themselves and their roles. Work to be undertaken was discussed and agreed. The team work bot courteous and professional in their approach and works. Clear and comprehensive photos were taken and shown for the works completed. At all time the works were undertaken in a clean and safe manner. I cannot thank the team enough for the excellent standard of proofing my solar panels to rid me of my pigeon pest problem. I now have 12 evicted pigeons sat on my roof looking very dejected and trying to find a way back under the panels. I have been assured that within a week they will have left to find a new roost. All work and the team of operatives are highly recommended. Thanks you all and well done for a fantatic job.

Peace at last

★★★★★
5 5 1
The guys who attended did a great job installing the pigeon mesh guard around the solar panels and cleared the mess up. Great service and really friendly staff.. A++++

No more cooing

★★★★★
5 5 1
Thank you for a great job fitting mesh netting to stop birds nesting under my solar panels . Steve was very polite when first contacted gave me advice and the young lady (sorry I can't remember your name) was friendly and polite when I rang back to confirm booking for work to be carried out . This process was quick and easy and job was booked in for following week . Work was carried out today 1/11/18 even though I wasn't at property they fitted to a vey high standard very neat and tidy . The fitters where friendly and cleared any mess away before leaving . Very happy with the service received and now bird free( no more cooing . Once again thanks to Steve and the team for prompt 1st class service . I will certainly recommend .

Very impressed

★★★★★
5 5 1
I was impressed by the speed at which this was done from start to finish. Other companies I'd contacted did not get back or wanted to charge for surveys. I knew upfront what the cost would be and what the work would entail.

Very professional

★★★★★
5 5 1
very professional, timely, friendly service, easy to use, realistic cost, No hazzle

Very friendly

★★★★★
5 5 1
Very friendly, explained what they did

Absolutely first class service

★★★★★
5 5 1
Absolutely first class service, from the moment I rang to inquire about your service to the the work been completed, everyone very friendly and helpful, thank you

Very prompt and efficient service

★★★★★
5 5 1
Response to enquiry received within 15 mins during Christmas holiday. Very prompt and efficient service from initial enquiry to completion of job (pigeon fencing, panel & gutter cleaning). All work to be done was described beforehand and carried out efficiently by two men who were very helpful in answering any queries.

Looking forward to a pigeon free solar panel

★★★★★
5 5 1
Everything was carried out efficiently and as directed. Very happy with how it looks and looking forward to a pigeon free solar panel.

Quick service

★★★★★
5 5 1
On the back of a general enquiry within 24 hours the pigeon proofing on our solar panels was completed efficiently and without disruption- except to the pigeons-!

Prompt and courteous service

★★★★★
5 5 1
Prompt and courteous service

Looks great

★★★★★
5 5 1
The guys who came to pigeon proof my solar panels were polite and friendly and from the photos I have been sent the job they have done looks great. I look forward to a pigeon free future.

Pigeons now looking for new home!

★★★★★
5 5 1
Work carried quickly and smoothly on agreed day by friendly staff. Site left clean and tidy. Pigeons now looking for new home!

Couldn't ask for anything more!

★★★★★
5 5 1
Excellent service from 2 friendly guys! They arrived on time, and cleaned up afterwards. Couldn't ask for anything more!

Most impressed

★★★★★
5 5 1
Most impressed at the quick response to my request, work carried out very efficiently job well done.

Neat work

★★★★★
5 5 1
The contractors arrived late due to a puncture. As they didn't have their usual van, they did not have the equipment to clean the panels as had been requested. I could have rebooked but as my day had already been disrupted, I decided not to proceed. The work was carried out neatly and the young men were polite and tidy.

Very happy

★★★★★
5 5 1
Very happy with the service and lads that carried out the work

A great job well done!

★★★★★
5 5 1
Great guys and a great job well done! Thank you very much.

Very pleased with the service we received

★★★★★
5 5 1
Very pleased with the service we received. Easy to book, easy to arrange a suitable time/date, the people who installed the pigeon proof steel mesh were professional and polite , price was reasonable compared to rivals, 10 yr warranty is good piece of mind and no more pigeons bothering us!

Brilliant

★★★★★
5 5 1
Well organised and neat. Friendly and helpful staff. Brilliant.

Excellent service

★★★★★
5 5 1
Excellent service great product and very prompt

So far very pleased

★★★★★
5 5 1
original query and planning all handled well. team were polite, careful, knew what they were doing. effectiveness of solution remains to be seen of course but so far very pleased.

100% happy

★★★★★
5 5 1
I had a problem with pigeons nesting under my solar panels I contacted the company via e-mail and received a quick response and arranged a date for them to carry out the work, unfortunately we had snow that week and they were unable to carry out the work, a new date was arranged and the two lads that came to carry out the work were excellent and couldn't have been more helpful and polite they are a credit to the company. The work was completed and photos were shown to me to make sure I was happy with the work. Everything was completed as per our telephone conversation and I am 100% happy with the service I received. Thank you very much Russ

Great service

★★★★★
5 5 1
Great service. Friendly, helpful and efficient. Pigeon problem is now no more.

Quick and easy

★★★★★
5 5 1
The whole process was quick and easy, I only made contact on Wednesday and the job has been done by today(Friday). Hopefully no more pigeons waking me up, but the 10 year guarantee gives me peace of mind. Thank you 🙂

Polite and courteous

★★★★★
5 5 1
POLITE AND COURTEOUS SERVICE

Great, efficient, competent job

★★★★★
5 5 1
All good, thank you. Great, efficient, competent job. Well informed during the process.

Definitely worthy of the 5 Stars

★★★★★
5 5 1
Very friendly, professional and prompt service. I will not hesitate to recommend in the future, definitely Worthy of 5 stars

Professional, friendly Staff

★★★★★
5 5 1
"The staff who came were professional, friendly and were on top of the job; a pleasure to meet the technicians I would categorically say,that the quality and enthusiasm of the staff, were exemplars for Direct Solar Care Company I would absolutely recommend them. Thank you for making the work , seem effortless."

Efficiently fitted pigeon guards

★★★★★
5 5 1
Responded very promptly to my enquiry, provided thorough explanation to my questions. Fitters arrived on schedule and efficiently fitted pigeon guards. Curteous and polite throughout. Recommended.

Very efficient

★★★★★
5 5 1
Very efficient, friendly and professional

Service couldn't be better

★★★★★
5 5 1
Very efficient friendly service couldn’t be better

Quick installation

★★★★★
5 5 1
"I was very happy with the proofing done on my solar panels and how quickly the contractors installed it. Thank you so much "

A delight to deal with

★★★★★
5 5 1
Arrived early. Very prompt and efficient service. The fitters were very professional and friendly. This company is a delight to deal with.

Excellent job

★★★★★
5 5 1
Excellent job done in preventing the pigeons from nesting under our solar panels. Quick, clean and tidy work. Would highly recommend.

Excellent Work

★★★★★
5 5 1
Excellent work quickly carried out by two polite and keen workers who explained what they were doing as the job progressed. The weather conditions were less than ideal for the job but this did not deter them. The team ensured that the area was left clean and tidy before they departed and all waste from the job was removed. Very pleased with the work of Direct and no hesitation in recommending them for pigeon proofing of solar panels.

Our stressful pigeon problem resolved quickly

★★★★★
5 5 1
Our stressful pigeon problem resolved quickly with a job well done using quality products, and for peace of mind, all backed up with a 10 year guarantee. Excellent customer care throughout from all the team. We can all relax at home and once again enjoy our outdoor space, many thanks to Direct Solar care.

Open Sundays!

★★★★★
5 5 1
Excellent to deal with, called me back within 2 hours, and on a Sunday after I requested more information.

Good contact and support

★★★★★
5 5 1
Work was completed to my satisfaction in a pleasant manner by the workers with very good contact and support, dealing with the office staff.

Would definitely recommend to others

★★★★★
5 5 1
Very happy with the service provided today. Workman were very polite and i would definitely recommend to others.

Great service

★★★★★
5 5 1
Great service. Efficient, friendly and affordable. Very well educated on what they are selling too!

Quick and efficient

★★★★★
5 5 1
Pleasant young men ,quick and efficient.As far as i can see a good job.

The pigeons are already looking confused! 🙂

★★★★★
5 5 1
The salesman, Steve, answered all the questions I had yesterday. Today the guys arrived and fitted the mesh in double quick time and left the place nice and tidy. The pigeons are already looking confused! 🙂

Quick and efficient

★★★★★
5 5 1
Arrived on time. Carried out pigeon proofing to our solar panels. The work was carried out quickly and efficiently and the pigeons have now gone. Thank you

Brilliant job

★★★★★
5 5 1
Brilliant job done by polite and professional team

Very satisfied

★★★★★
5 5 1
Very satisfied with the work carried out thank you

Pigeons Gone

★★★★★
5 5 1
Pigeons gone , brilliant service . Polite and hardworking team

Great service

★★★★★
5 5 1
Great service. Very quick to come around and install the pigeon proofing.

Very happy

★★★★★
5 5 1
very happy with the work

Great couple of lads

★★★★★
5 5 1
Great couple of lads, knew what they were doing, explained everything clearly, cleared up after as well.

Good communications

★★★★★
5 5 1
Good communications, the job was completed as described nice bunch of guys

Excellent Work

★★★★★
5 5 1
Excellent work from a great couple of guys

Excellent service

★★★★★
5 5 1
Excellent service and price

Very polite and good working people

★★★★★
5 5 1
A VERY GOOD JOB ,CARRIED OUT BY VERY POLITE AND GOOD WORKING PEOPLE

Excellent

★★★★★
5 5 1
Excellent easy buy- easy to deal with.

Easy company to deal with

★★★★★
5 5 1
Very easy company to deal with ,men who done job very helpful and polite , would have no problem recommending company to friends and family

Good Job

★★★★★
5 5 1
Good job, arrived on time , very informative advice.

Polite and friendly

★★★★★
5 5 1
Arrived on time. Polite and friendly. Worked hard and explained every step of the job. Thank you. A Good Job done.

Very good service

★★★★★
5 5 1
Very good service quick and polite staff

Extremely impressed

★★★★★
5 5 1
We were extremely impressed by the service given to us

Professional service

★★★★★
5 5 1
Professional service from start to finish - very pleased

Highly Recommend

★★★★★
5 5 1
Very friendly, professional and efficient service. Highly recommended.

Polite, considerate, clean and tidy

★★★★★
5 5 1
Very nice chaps. Polite, considerate, clean and tidy. Carried out all work satisfactory and quickly. Would highly recommend

Excellent and prompt

★★★★★
5 5 1
Excellent and prompt service

Great Friendly efficient service

★★★★★
5 5 1
Great friendly efficient service. Would definitely recommend them.

I would rate them 10 star

★★★★★
5 5 1
they did a brilliant job and were polite and very knowledgeable. I would rate them as 10 star if it was possible, also the office staff I spoke with on the phone were also very polite and professional so I would highly recommend this company.

Good team

★★★★★
5 5 1
very good, efficient work by a good team

Fast and efficient

★★★★★
5 5 1
Fast,efficient and polite workmen

No pigeons

★★★★★
5 5 1
brilliant job done . quick and no mess left. no pigeons

Very prompt service

★★★★★
5 5 1
Very prompt service and received a phone call on the day to say that they would be late. They worked quickly and efficiently despite the rain, were very courteous and cleared up when they had finished. A very reasonable price and would happily recommend them.

Excellent

★★★★★
5 5 1
Excellent good service and explained everything very clearly

Very pleased

★★★★★
5 5 1
Excellent job well done very pleased ( 2 lads who done work where brilliant explained everything showed photos, also if ever anything goes wrong, ring company and someone will be out to see to it within couple days.

Excellent customer service

★★★★★
5 5 1
Guys turned up nice and early, even on a wet dreary day they completed the work! Great guys very cheery and chatty. My neighbour and I both had our panels protected on the same day, really pleased now, but poor pigeons getting soaked trying to get under panels for shelter, feel a bit sorry for them! The customer service throughout on the phone was excellent. Very helpful and quick to reply to any queries. Very smooth transaction, warranty and photos of work sent for our records.

Amazing service

★★★★★
5 5 1
Amazing service, very happy customer

Very professional

★★★★★
5 5 1
Good job done. Very professional team

Thoroughly Recommend

★★★★★
5 5 1
Excellent service from Direct Solar Care and Jonno and his team, can thoroughly recommend.

Very pleased

★★★★★
5 5 1
Very pleased with the job and pricing. Thanks.

Very Impressed

★★★★★
5 5 1
"We were very impressed with the guys who came to bird-proof our solar panels. Scaffolding was needed and even then, access above a garden room with a glass lantern roof, wasn't easy but they were very careful to avoid any potential damage. We found them courteous, efficient and hard-working. They completed the job in good time and gave us clear feedback about the nests (fortunately the rooks had flown!) with photos of the protective mesh."

Fantastic Job

★★★★★
5 5 1
When I phoned on 19th the lady was lovely and she explained everything well, the 2 lads what came to do job was so polite and they have done a fantastic job.

Excellent

★★★★★
5 5 1
The job of removing pigeons and putting up guard excellent. The lads very good.

Quick and efficient

★★★★★
5 5 1
Quick and efficient service

Excellent and professional

★★★★★
5 5 1
Excellent, professional service.

Happy with service

★★★★★
5 5 1
Happy with service today

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